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EQUAL EMPLOYMENT OPPORTUNITY TRAINING
HOW
TO AVOID EEO COMPLAINTS: A COURSE FOR MANAGERS
OR
"WHAT I DON'T KNOW WILL HURT ME"
This full-day
workshop is designed to give managers a working understanding of
their responsibilities under the laws of Equal Employment Opportunity.
Managers are often the subject of EEO complaints as a result of
simply being unaware of their required actions. In "How To Avoid
EEO Complaints: A Course For Managers", through the use of case
studies, lecturettes, video and small group discussion, participants
are introduced to the specifics of EEO law most common in everyday,
supervisory situations. Equally important, they are given a number
of effective, practical strategies for avoiding even the appearance
of unfairness and partiality. The final module of the course consists
of a consideration of general principles of inspiring leadership.
The following
are the specifics of "How to Avoid EEO Complaints: A Course for
Managers":
- Why do employees
file EEO complaints?
- What is
discrimination?
- The
definition
- The
four kinds of discrimination:
- Impact
- Treatment
- Failure
to accommodate
- Harassment
- The BFOQ
(bona-fide occupational qualification) exception
- What is
not discrimination?
- The Protected
Categories---Race, Color, National Origin, Age, Gender, Pregnancy,
Marital Status, Religion, Disability, Sexual Orientation, Union
Activity, Protected Legal Activity
- Disparate
Treatment
- Adverse
Impact
- Duty to
Accommodate:
- Disabilities
- General
accommodation
- Unsatisfactory
performance
- Risk
of harm
- Questions
unlawful to ask
- Religion
- What
is a "real practice of religion"?
- Obligation
to accommodate
- Accommodation
and undue hardship
- Harassment,
(sexual and other forms of harassment)
- What
is harassment?
- What
is not harassment?
- How
to avoid both harassing and the appearance of harassment as
a manager?
- How
to minimize incidents of harassment among supervisees?
- How
to respond to an informal, verbal report of harassment?
- How
to respond to a formal harassment complaint?
- Your organization's
formal complaint procedure
- The role
of Human Resources/Personnel
- Avoiding
even the appearance of unfairness and partiality---principles
of effective, inspiring leadership
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