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EQUAL EMPLOYMENT OPPORTUNITY TRAINING

HOW TO AVOID EEO COMPLAINTS: A COURSE FOR MANAGERS
OR
"WHAT I DON'T KNOW WILL HURT ME"

This full-day workshop is designed to give managers a working understanding of their responsibilities under the laws of Equal Employment Opportunity. Managers are often the subject of EEO complaints as a result of simply being unaware of their required actions. In "How To Avoid EEO Complaints: A Course For Managers", through the use of case studies, lecturettes, video and small group discussion, participants are introduced to the specifics of EEO law most common in everyday, supervisory situations. Equally important, they are given a number of effective, practical strategies for avoiding even the appearance of unfairness and partiality. The final module of the course consists of a consideration of general principles of inspiring leadership.

The following are the specifics of "How to Avoid EEO Complaints: A Course for Managers":

  1. Why do employees file EEO complaints?

  2. What is discrimination?

    1. The definition
    2. The four kinds of discrimination:

      • Impact
      • Treatment
      • Failure to accommodate
      • Harassment

  3. The BFOQ (bona-fide occupational qualification) exception

  4. What is not discrimination?

  5. The Protected Categories---Race, Color, National Origin, Age, Gender, Pregnancy, Marital Status, Religion, Disability, Sexual Orientation, Union Activity, Protected Legal Activity

  6. Disparate Treatment

  7. Adverse Impact

  8. Duty to Accommodate:

    1. Disabilities

      • General accommodation
      • Unsatisfactory performance
      • Risk of harm
      • Questions unlawful to ask

    2. Religion

      • What is a "real practice of religion"?
      • Obligation to accommodate
      • Accommodation and undue hardship

  9. Harassment, (sexual and other forms of harassment)

    • What is harassment?
    • What is not harassment?
    • How to avoid both harassing and the appearance of harassment as a manager?
    • How to minimize incidents of harassment among supervisees?
    • How to respond to an informal, verbal report of harassment?
    • How to respond to a formal harassment complaint?

  10. Your organization's formal complaint procedure

  11. The role of Human Resources/Personnel

  12. Avoiding even the appearance of unfairness and partiality---principles of effective, inspiring leadership